Contact Us
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Get in touch
We're here to help with any questions you have about our services. Contact us today and our team will get back to you as soon as possible.
- Address
-
123 Hosting Street
Server City, SC 12345
United States - Phone number
- +1 (555) 123-4567
- support@serversbay.com
Looking for support? Visit our support center →
Frequently asked questions
Can't find the answer you're looking for? Contact our support team.
- How long does it take to set up a new hosting account?
- Most hosting accounts are set up instantly after payment is confirmed. For specialized or custom hosting solutions, it may take up to 24 hours.
- Do you offer a money-back guarantee?
- Yes, we offer a 30-day money-back guarantee for our shared hosting plans. If you're not satisfied with our service within the first 30 days, you can request a full refund.
- What payment methods do you accept?
- We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and bank transfers for annual plans.
- How do I get help if I have a problem?
- Our support team is available 24/7 through live chat, email, and ticket system. For urgent issues, you can also call our support hotline.